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Reviews

Hear What Our Recent Customers Have to Say About Our Work…

Our Customers Come First

At Mr. Electric, we pride ourselves on providing exceptional service to every customer. From being available 24/7 for any electrical emergency to always taking good care of a customer's property, we go the extra mile to ensure homeowners and businesses are happy with their Mr. Electric experience. But don't just take our word for it. Take a look at our latest customer reviews below.

What Our Customers Say

Website Reviews
189 Website Reviews
Facebook Reviews
7 Facebook Reviews
Google Reviews
173 Google Reviews
the good bit...we had all our outside lights fuse out a few hours before a party. we phoned Mr Electric and they had someone with us within an hour. the bad bit.... the electrician arrived wandered about rather aimlessly for an hour and announced that he thought the fault was with a starter for the led lights under the deck. Told us he wasn't going to unscrew any decking ( a very simple job as we have the new "plastic" type decking where the pieces are literally held in by an easily accessible one screw clip) and we had to get our contractor to come in and lift the decking. charged 80 we then had the decking lifted and he came back...he left within 15 minutes as the "wrong" decking pieces had been lifted , he marked 4 boards and asked for them to be lifted. at this point i organised for a proper electrician who could remove screws to attend. He quickly diagnosed the real fault ( not the starters under the decking at all) and sorted the problem. He even replaced the removed decking !! So unfortunately a very poor experience for me.

Simon Fox

23rd April 2019

Fast call out…

Our electric kept tripping off so I called Mr Electric. Steve the engineer was at the house within two hours of the call to fix the problem. Really good service and highly recommended.

Paul Donaghy
Constantine, Falmouth

20th April 2019

I sadly cannot give one star. Lee Ives the managing director came out because someone else was on a job. He failed to recognise the make of Fuse Box so took a photo and sent to someone else. (It took me 2 mins to Google it and find the same information). I suggested it could be a faulty RCD (rccb) he suggested it could be a blown bulb. As he didn't have a spare RCD to add he went to move over a circuit and when he disconnected the hot tub the power worked again. He then left the hot tub disconnected and switched everything back on. He suggested we get a hot tub engineer as he doesn't fix them. He then charged us 75 for a total of 25min "work". The next day the same problem occurred... After some googling I tapped the rccb with a screw driver and it started working again. (the springs inside seize up sometimes). Wanting our clearly non faulty hot tub connecting and a new RCD (rccb) fitted we contacted mr.electric (Lee) said he would send someone the next day. He said a new RCD would be about 60. (I brought one from screwfix for 24). The electrician (not Lee) came and went to add the RCD that Lee had sent him with... It didn't FIT. (Lee should have googled it). Luckily the RCD I brought did fit. The electrician then connected this and reconnected the hot tub. Everything was now working. Lee wanted an additional 50. So in total for less than 1hours work, no parts (as we provided this), photography of the fuse box and some googling!! Lee wanted to charge 125. Unhappy we spoke to him on the phone. He told us it was a call out charge despite his website saying "no call out charge". He told us they came out twice.... We pointed out he clearly didn't know what he was doing. We did pay as the young electrician he sent on day 2 was competent and its not his fault. We will not be using them again and recommend others do not.

Tim Clarke

18th April 2019

Fair Price , Proffesional Work

Clear Quotation, Fair Price , all work completed to a good standard in a friendly professional manner

Peter Price
Old Felixstowe, Felixstowe

9th April 2019

Alex was really great, clean and professional

Very Good service, excellent

Michele Phillips
Woodbridge

9th April 2019

Super Helpful

Richard and Alex (East Anglia) were super helpful in the process leading up to the work, helping plan what we needed and how we could work around some of the unusual materials we're using in our renovation. During the job they were tidy and friendly. We will definitely be using them again.

Jamie Boyd
Thorpe Moriuex, Bury St. Edmunds

9th April 2019

Reliable and trustworthy

They turn up when promised and do the job they quote for. Prices are fair.

Helen Edwards
Redruth

7th April 2019

Birmingham North Always a Great Service

Had a faulty swimming pool heater, Contacted Mr Electric as we always do and within two hours they were onsite to sort the problem. I have always found Mr Electric to be very hard working and great on price and service. FIVE STARS

Mr L Smith
New Hall Primary School, Sutton Coldfield

5th April 2019

Excellent

Prompt efficient

Roger frost
Fazeley , Tamworth

5th April 2019

We have just had an inspection of our electricity system in our bungalow .It was carried out by Wayne who undertook the work in a most competent and professional manner.Excellent service all round.Thankyou Jeff and Joan Boorer d professional manner. Many thanks for an excellent service.Jeff and Joan

pigman85 dhch

4th April 2019