Hear What Our Recent Customers Have to Say About Our Work…

An installation in of quality in a rather difficult place.

Friendly staff explain job well quotes clear clean up well again very happy

The electrician who came was very helpful and as a result of his visit he will return to carry out a survey to help reconfigure the meter boxes to help make the supply more stable

the good bit...we had all our outside lights fuse out a few hours before a party. we phoned Mr Electric and they had someone with us within an hour. the bad bit.... the electrician arrived wandered about rather aimlessly for an hour and announced that he thought the fault was with a starter for the led lights under the deck. Told us he wasn't going to unscrew any decking ( a very simple job as we have the new "plastic" type decking where the pieces are literally held in by an easily accessible one screw clip) and we had to get our contractor to come in and lift the decking. charged 80 we then had the decking lifted and he came back...he left within 15 minutes as the "wrong" decking pieces had been lifted , he marked 4 boards and asked for them to be lifted. at this point i organised for a proper electrician who could remove screws to attend. He quickly diagnosed the real fault ( not the starters under the decking at all) and sorted the problem. He even replaced the removed decking !! So unfortunately a very poor experience for me.

Our electric kept tripping off so I called Mr Electric. Steve the engineer was at the house within two hours of the call to fix the problem. Really good service and highly recommended.

I sadly cannot give one star. Lee Ives the managing director came out because someone else was on a job. He failed to recognise the make of Fuse Box so took a photo and sent to someone else. (It took me 2 mins to Google it and find the same information). I suggested it could be a faulty RCD (rccb) he suggested it could be a blown bulb. As he didn't have a spare RCD to add he went to move over a circuit and when he disconnected the hot tub the power worked again. He then left the hot tub disconnected and switched everything back on. He suggested we get a hot tub engineer as he doesn't fix them. He then charged us 75 for a total of 25min "work". The next day the same problem occurred... After some googling I tapped the rccb with a screw driver and it started working again. (the springs inside seize up sometimes). Wanting our clearly non faulty hot tub connecting and a new RCD (rccb) fitted we contacted mr.electric (Lee) said he would send someone the next day. He said a new RCD would be about 60. (I brought one from screwfix for 24). The electrician (not Lee) came and went to add the RCD that Lee had sent him with... It didn't FIT. (Lee should have googled it). Luckily the RCD I brought did fit. The electrician then connected this and reconnected the hot tub. Everything was now working. Lee wanted an additional 50. So in total for less than 1hours work, no parts (as we provided this), photography of the fuse box and some googling!! Lee wanted to charge 125. Unhappy we spoke to him on the phone. He told us it was a call out charge despite his website saying "no call out charge". He told us they came out twice.... We pointed out he clearly didn't know what he was doing. We did pay as the young electrician he sent on day 2 was competent and its not his fault. We will not be using them again and recommend others do not.

Clear Quotation, Fair Price , all work completed to a good standard in a friendly professional manner

Very Good service, excellent

Richard and Alex (East Anglia) were super helpful in the process leading up to the work, helping plan what we needed and how we could work around some of the unusual materials we're using in our renovation. During the job they were tidy and friendly. We will definitely be using them again.

They turn up when promised and do the job they quote for. Prices are fair.